Last updated: October 17, 2024
1. Overview
At Chhattisgarh Goods and Services (CGGS), we strive to provide our customers with timely and efficient shipping services. This Shipping Policy outlines the shipping procedures, options, and terms applicable to orders placed through our website.
2. Shipping Locations
We currently offer shipping services to all locations within India. Unfortunately, we do not ship internationally at this time.
3. Shipping Methods and Costs
We offer various shipping methods to cater to our customers' needs:
Standard Shipping:
- Delivery Time: 5-7 business days
- Cost: Free for orders above ₹[Insert Amount], otherwise ₹[Insert Amount]
Express Shipping:
- Delivery Time: 2-3 business days
- Cost: ₹[Insert Amount]
Shipping costs will be calculated at checkout based on your selected shipping method and the total weight of your order.
4. Order Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been processed and shipped.
5. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this information to monitor your order's status.
6. Delivery Issues
If your order does not arrive within the estimated delivery time, please contact our customer service team at info@cggs.org.in or call us at +91 75871 77796. We will investigate the issue and provide you with an update.
7. Damaged or Lost Shipments
In the event that your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
8. Changes to Shipping Policy
CGGS reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
9. Contact Information
For any questions or concerns regarding our shipping policy, please contact us at:
- Email: info@cggs.org.in
- Phone: +91 75871 77796
- Address: Oswal Line, in Front of Inorbit shop, Rajnandgaon, Chhattisgarh 491441